What we do

New Venture Software’s trained and experienced team of industry professionals will be proactively watching over the health of your Progress Sitefinity-based web applications, this way removing the hassle and overhead for your own IT department.

As a Progress certified partner, we offer world-class technical expertise, with a laser focus on ensuring your applications are secure and fully operational around the clock. Let us help you re-allocate valuable resources to strategic business initiatives while improving performance and user experience.

The highlights

Single point of contact

24/7 system health monitoring

Guaranteed response time and remote issue resolution

Continuous optimizations and upgrades

Custom tailored approach to your business requirements

How

How it works

The NVS team will take the time to fully understand the complexities of your business to ensure your Sitefinity applications and systems run smoothly, while meticulously maintaining a high level of security. Through regular meetings and reports, you’ll be getting an in-depth insight into how we:

  • Continuously optimize the initial set up of your infrastructure and applications
  • Proactively monitor your Sitefinity application health
  • Identify and resolve issues to minimize and eliminate their impact on business
  • Perform regular upgrades and continuous performance enhancements
  • Address your specific security risks and provide an action plan to defend your Sitefinity applications

Benefits

The benefits of managed services

Trust a certified Progress partner to address your unique Sitefinity application needs in order to achieve a higher level of operational efficiency. The NVS Sitefinity managed services will help you:

  • Accelerate business growth through resource re-allocation
  • Streamline IT operations
  • Lower cost and risk
  • Improve efficiency
  • Minimize downtime

Services

The full list of services

single cloud

Basic

double cloud

Premium

Service
SLA 95% 99.5%
Initial response time 6:00h 4:00h
Infrastructure
Architecture and design
Sitefinity and server deployment
Configure high availability
Configure Disaster Recovery
OS Patching
Backup management
Advanced monitoring
Health & Monitoring
Uptime monitoring
Performance monitoring
Continuous performance & stability optimization
Error log analysis
Security
Dynamic security testing
Sitefinity upgrades and patches
Web App Firewall setup
DDoS Protection
Administration & Reporting
Active Directory Integration
SSO Authentication Setup
Weekly reports and meetings
Access to monitoring dashboards
Auto scaling

The full list of services

single cloud

Basic

double cloud

Premium